datingforseniors - costs and benefits of premium online dating

Membership Costs & Renewals

1. Cancellations & Account Holds

1.1 Cancellation At Any Time With No Refund. Cancellation At Any Time With No Refund. Except as otherwise stated in this section, you may cancel your Premium Membership at any time during the term of same by: accessing Data & Settings > “Manage profile” > Amend Subscription, clicking on the cancellation link, and providing the information requested. In such case, your subscription will terminate at the end of the subscription term for which you have paid, and you will not receive any refund for any unused days of such subscription term. If you purchase a subscription on an installment payment basis (such as three-part pay), cancellation will not affect your obligation to pay the total contractual amount due on your subscription and your account, credit card, or other payment method will continue to be charged the scheduled payments until the remaining balance is paid in full. Cancellation will prevent your Premium Membership from being automatically renewed.
If your Basic Membership has active virtual goods (e.g., Match Unlocks), you must communicate any termination to us in writing, e.g., by email to [email protected]. Please make sure to provide the email address connected to your account or profile ID, as well as your service password (not login password). If you delete your Basic Membership, any previously purchased virtual goods (e.g., Match Unlocks) will also be deleted, and existing payment obligations will remain in place, subject to applicable cancellation rights (see Clause 12(c) below).

1.2 Cancellation through a Non-datingforseniors.org Service with No Refund. To cancel a Premium Membership purchased through a Non-datingforseniors.org Service, you must access your Non-datingforseniors.org Service account and follow the cancellation prompts for each service. The current cancellation process for Apple requires you to access the Settings option on your iPhone, click on iTunes & App Stores, select your Apple ID, View Apple ID and Subscriptions. You can then click on your datingforseniors.org subscription and cancel as instructed. For Google Play purchases, please manage subscriptions directly in the Play Store. Further instructions for cancellation are available for Apple here and for Google here. Cancellation will prevent your Premium Membership from being automatically renewed.

State-specific terms.
Section 12(c) and 12(d) only apply to subscribers residing in Arizona, California, Colorado, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island and Wisconsin.

1.3 3-Day Cancellation. 

For Premium Membership subscribers residing in Arizona, California, Colorado, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, and Rhode Island: 

REGARDING THE PREMIUM MEMBERSHIP AND ANY OTHER APPLICABLE SERVICE (E.G., MATCH UNLOCKS), YOU, THE BUYER, MAY CANCEL THE AGREEMENT, WITHOUT ANY PENALTY OR OBLIGATION, AT ANY TIME PRIOR TO MIDNIGHT OF THE THIRD BUSINESS DAY FOLLOWING THE DATE OF THIS AGREEMENT, EXCLUDING SUNDAYS AND HOLIDAYS. NOTICE OF CANCELLATION NEED NOT TAKE A PARTICULAR FORM AND IS EFFECTIVE IF IT INDICATES YOUR DESIRE TO NOT BE BOUND BY THIS CONTRACT. TO CANCEL THIS AGREEMENT, YOU CAN EMAIL [email protected] OR MAIL A SIGNED AND DATED NOTICE, OR TELEGRAM, WHICH STATES YOU, THE BUYER, ARE CANCELING THIS AGREEMENT, OR WORDS OF SIMILAR EFFECT. THIS MAILED NOTICE SHALL BE SENT TO datingforseniors.org, ATTN: CANCELLATIONS, 123 Senior Romance Blvd, Suite 100, New York, NY 10001 USA. PLEASE INCLUDE THE EMAIL ADDRESS ASSOCIATED WITH YOUR datingforseniors.org ACCOUNT IN THIS NOTICE.

You may also communicate your desire to cancel your subscription by live chat with Customer Care. Please note, however, that live chat may not be available to all users and, due to Customer Care agents’ hours, will not be available at all times. For a Premium Membership, the day that you successfully purchased a subscription will be the date of this Agreement. Any refunds under this 3-day cancellation policy will be made within 10 days after datingforseniors.org’s receipt of your written cancellation notice.

CANCELLATION AND REFUNDS.

For Premium Membership subscribers residing in Wisconsin: 

Right to Cancel. You are permitted to cancel this contract until midnight of the 3rd day after the date on which you signed the contract. If within this time period you decide you want to cancel this contract, you may do so by notifying datingforseniors.org by any writing mailed or delivered to datingforseniors.org at the address shown on the contract (datingforseniors.org, ATTN: CANCELLATIONS, 123 Senior Romance Blvd, Suite 100, New York, NY 10001 USA), within the previously described time period. If you do so cancel, any payments made by you will be refunded within 21 days after notice of cancellation is delivered, and any evidence of any indebtedness executed by you will be canceled by datingforseniors.org and arrangements will be made to relieve you of any further obligation to pay the same.

You may also communicate your desire to cancel your subscription by emailing [email protected] or by live chat with Customer Care. Please note, however, that live chat may not be available to all users and, due to Customer Care agents’ hours, will not be available at all times. For a Premium Membership, the day that you successfully purchased a subscription will be the date of this Agreement. Any refunds under this 3-day cancellation policy will be made within 10 days after datingforseniors.org’s receipt of your written cancellation notice.

Please note that datingforseniors.org cannot directly process refunds for purchases made through Apple via the iOS application. Please contact Apple regarding cancellation requests for subscriptions purchased through the iOS application.

1.4 Cancellation As a Result of Death or Disability. If by reason of death or disability you are unable to receive the full Premium Membership for which you contracted, you or your estate may elect to be relieved of the obligation to make payments for services other than those received before death or the onset of disability, except as provided in subsection (iii).

  1. If you have prepaid any amount for a Premium Membership, so much of the amount prepaid that is allocable to services that you have not received will be promptly refunded to you or your representative.
  2. “Disability” means a condition which precludes you from physically using the Premium Membership during the term of disability and the condition is verified in writing by a physician designated and remunerated by you. Written verification from the physician must be presented to datingforseniors.org.
  3. If the physician determines that the duration of the disability will be less than six (6) months, datingforseniors.org may extend the term of the Premium Membership contract for a period of six (6) months at no additional charge to you in lieu of cancellation.

Section 12(e) only applies to subscribers residing in New York.

1.5 Account Holds and Other New York-specific terms:

i. datingforseniors.org does not guarantee a certain number of matches will be delivered to you as part of a Premium Membership. You will receive all your available matches upon successful registration and completion of the Compatibility Quiz, and datingforseniors.org will continue to add additional matches as they become available during the term of your subscription.

ii. You may pause your Premium Membership for up to one (1) year by providing written notice to datingforseniors.org at 123 Senior Romance Blvd, Suite 100, New York, NY 10001 USA or emailing [email protected].

iii. You can review the New York Dating Services Consumer Bill of Rights here.

2. **RENEWALS**

IN ORDER TO PROVIDE CONTINUOUS SERVICE, datingforseniors.org AUTOMATICALLY RENEWS ALL PAID SUBSCRIPTIONS FOR THE SERVICES ON THE DATE SUCH SUBSCRIPTIONS EXPIRE UNLESS YOU CANCEL AT LEAST 24 HOURS BEFORE THE END OF YOUR CURRENT TERM. WE ALWAYS COMMUNICATE RENEWAL PERIODS TO YOU, BEFORE YOU FINALIZE THE PURCHASE OF YOUR SUBSCRIPTION UPON CONFIRMATION OF PURCHASE, AND AS OTHERWISE REQUIRED IN YOUR JURISDICTION. BY ENTERING INTO THIS AGREEMENT, YOU ACKNOWLEDGE THAT YOUR ACCOUNT WILL BE SUBJECT TO THE ABOVE-DESCRIBED AUTOMATIC RENEWALS. IN CONNECTION WITH ANY RENEWAL, YOU AGREE AND AUTHORIZE US TO CHARGE YOU APPLICABLE CHARGES, INCLUDING APPLICABLE INSTALLMENT FEES, SALES OR OTHER TAXES (“RENEWAL FEES”) YOU FURTHER ACKNOWLEDGE THAT THE RENEWAL FEES ARE SUBJECT TO CHANGE AND MAY VARY BY YOUR PLACE OF RESIDENCE AT THE TIME OF SUBSCRIPTION. IN ALL CASES, IF YOU DO NOT WISH YOUR ACCOUNT TO RENEW AUTOMATICALLY, PLEASE FOLLOW THE DIRECTIONS SET OUT UNDER “CANCELLATIONS AND ACCOUNT HOLDS” SECTION ABOVE.